This is about the cognitive dissonance involved with realizing your part in a collective action.
It is about the result of a slowly evolving cultural hegemony.
It is about the tragedy of the commons and the emergent properties of systems that depend on the decisions of individual self-interested actors.
It is not all about Snidely Whiplash figures intentionally committing egregious, knowing acts of thievery and sabotage.
We need to be very clear about this or it devolves into useless fighting about personal responsibility for things that are not the direct result of highly specific individual acts.